The SMS alerts the customer that there has been a new payee created or payment processed in NetBank, prompting users to click on the link in the SMS to cancel the payee or payment. The SMS alerts the customer that a new payee was created, prompting users to click on a malicious link in the SMS to cancel the payee. This phishing message also attempts to create a false sense of urgency, by suggesting that the link provided is only valid for one day. It informs the recipient that a payment has been made to a new biller, which can be cancelled by following a malicious link. A number of customers have reported receiving a fraudulent SMS that claims their NetBank access has been restricted.
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A phishing email is currently targeting CommBank customers. A fraudulent SMS is in circulation targeting CommBank customers. Do not click on links within the email, or reply to the sender.
Once you’ve downloaded the latest version of the CommBank app, you’ll be able to view the correct StepPay screens. It might take a bit of time to appear in the ‘Cards’ section so try again later on if you can’t see it straightaway. If you try to activate your StepPay and get an error or something has gone wrong after your application, you can always try again by navigating to the ‘Cards’ section in the CommBank app. If this happens, please don’t transfer funds into StepPay.
Apply online for a credit limit of up to $2,000, get a response in seconds and if approved, start spending in minutes. A coronavirus-themed phishing email is currently targeting CommBank customers. This email informs recipients that there have been multiple login attempts on their account with the wrong password entered.
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The malicious link contains the words “commbank” and “netbank” in order to trick the recipient. The message informs recipients that online access is restricted and prompts users to follow a malicious link within the SMS. The fraudulent message prompts recipients to click on a malicious link within the SMS by informing them that their account is marked as insecure and NetCodes must be returned to confirm safety. For more details about our KYC processes, visit commbank.com.au/KYCcollect. The email looks as though it comes from the CommBank address email protected and asks the customer to verify account details in order to restore access.

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The fraudulent messages prompt recipients to click on malicious links within the SMS on the basis that they had not setup the new payee. The fraudulent messages prompt recipients to click on malicious links within the SMS on the basis that their access to NetBank is or will be restricted until further information is provided or actions taken. The fraudulent message prompts recipients to click on a malicious link within the SMS in order to update their personal details. The fraudulent message prompts recipients to click on a malicious link within the email in order to restore your Netbank access. We have observed that the scammers have recently circulated a fake letter to customers asking for a ‘fee’ to be paid before a large sum of funds can be credited into the customer’s account. The scammers state that the individual’s bank account was used for money laundering and is now under investigation.
Always verify offers by visiting official CommBank channels or contacting us directly. Scammers are promoting an exclusive rate with claims of full financial protection under the Australian Government’s Financial Claims Scheme (FCS) and exceptional returns. Be cautious of fraudulent investment offers impersonating Commonwealth Bank (CommBank). The official SA Seniors Card website is
It’s just one of the ways we say thank you for banking with us. Except to the extent provided by law, we accept no liability if you are unable to redeem an offer or suffer a loss because of circumstances beyond our reasonable control. If the change is unfavourable, we will try to publish details before the change takes effect, if we are reasonably able to do so. If the change is unfavourable, we will try to publish details before the change takes effect, if we are reasonably able to do so.There may be instances which are outside our reasonable control where you are unable to redeem an Offer.
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The fraudulent message prompts recipients to click on a malicious link within the SMS in order to restore your Netbank access or message us in the CommBank app. The messages claim the recipient needs to take action to review settings or complete a security check to their CommBank accounts or online banking. If you click on the link you will be requested to input your banking information which will then be used to access your genuine account.
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